By any chance, did you attempt to log in to your Gmail account this morning only to find that you had no e-mails at all? Well, you wouldn’t be the only one. Today, Kenyon Wallace of The Toronto Star reports that a major glitch has affected some 150,000 users of Google Inc’s e-mail service.
Apparently all records of e-mails that have been either sent or received have been deleted. Undoubtedly, this has left many a user upset over the potential loss of a lot of information, be it private, personal or professional. As Wallace reports, Google has been investigating this problem since yesterday.
Many users have been complaining that all of their folders including contact lists that have taken years to build up have completely disappeared. It’s almost as if someone has gone and clicked a “reset” button and started the account over again from scratch. Some people have even reported getting a welcome message as if they had just opened up a new account.
As of this writing, it has not been determined when the problem will be resolved. Sadly, this will leave many users of Gmail without the ability to respond to any recent e-mails or contact anyone who they would usually be able to keep in touch with. In fact, some users who are affected by the issue may not even be able to log in to their accounts while the problem is being fixed.
Here is a message from Google: “Google Mail service has already been restored for some users, and we expect a resolution for all users in the near future. Please note this time frame is an estimate and may change. This issue affects less than 0.08% of the Google Mail userbase. Google engineers are working to restore full access. Affected users may be temporarily unable to sign in while we repair their accounts.”
Some members of Synergy Marketing Consultants logged into their Gmail accounts this morning without any problems, so clearly this is not a widespread issue. Wallace points out that Gmail has over 170 million users across the world. Seemingly, only a small percentage of those users have been affected by the glitch.
For the most part, many people find that Gmail is the most convenient of the free e-mail services out there. There are no limits to the number of e-mails you can receive, send and store. As well, having a Gmail account provides with a Google login that can be used for other services such as Blogger and YouTube.